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Samsung

Telecom & Media

Irina Tetenkina - Contract and Compliance Supervisor

”Earlier, the sales process could take a week, now it’s done within a day. The record is 10 minutes!"

Irina Tetenkina

Contract and Compliance Supervisor

Favourite functions —

Easy and fast signing process | E-signing can be done anywhere |
Give the customer a modern experience

Challenge

Samsung used to sign contracts on paper, sending them by regular mail. Since they are working internationally, and many people are involved in the signature process, document signing was slow. The human factor could prolong the process even further. It could take a week to get a contract signed, and a lot of time was spent administrating.

Solution

When implementing GetAccept, Samsung could speed up and simplify their signing processes. The actual signature was no longer bound to a specific geographic place, and all decision makers could now sign from wherever their location was. This has saved a lot of effort and time for Samsung employees.

Result

Using GetAccept, the employees at Samsung no longer have to worry about where a contract is caught up. The implementation of GetAccept has helped them create a more modern image towards a younger audience, such as digital consumers and influencers. They have increased their overall document quality and reduced admin time substantially, while giving a better and faster experience to their counter parties.

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