How ESS Group boosted sales and scaled operations with GetAccept
Increase in total sales
Greater quote flow without losing control
I was travelling without WiFi and realized I could manage all my sales via my phone and text messages. That one month I broke all previous sales records, lying on the beach miles away from the office. It was mind blowing!
At a glance
Challenge
The biggest challenge that the ESS Group experienced was as they grew rapidly and then grew a little more.
As the paper flows increased and sales processes became more difficult to control. It was also a very time-consuming process to follow up on open quotes and they risked losing clients. The ESS Group needed to find a way to become more efficient and more dynamic within their processes.
Solution
After introducing GetAccept in the organization, ESS Group started using automatic notifications to keep better track of pending quotes.
They began tracking all sales reps performance to further evaluate and improve the sales processes. And they additionally, initiated communication in a more personal way with their clients trough chat, text messages and video.
Results
Since the implementation of GetAccept, the ESS Group has increased its total sales by at least 50% and some of their hotels have increased their sales by as much as 60%. Today, the ESS Group can handle a 10 times greater quote flow without losing control of their clients, which leads to more business.
Contract attainment is quicker because lead times have been shortened and it's simpler for the client to sign right at their fingertips. Using video in the quotes has been received very well and the process is both easier and more fun for both parties.
- Become more efficient and dynamic in sales processes
- Gain control over increasing quote flow and reduce manual follow-ups
- Improve communication with clients to reduce lost deals
- ESS Group improved sales tracking and follow-ups using automatic notifications
- Adopted chat, SMS and video to communicate more personally with prospects
- ESS Group increased total sales by at least 50% and handled 10× more quote flow
Stories worth learning from
Remi Morken
Senior Vice President of Sales
This is a way for you to control the narrative. To make sure your reps are sticking to the process, adopting the principles you’ve set, and helping your customers to experience value instead of just product pitching.
Increase in win rate (13% to 26%)
Quarter-over-quarter revenue growth
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Carolina Bräuninger
Senior Strategic Account Executive EMEA
Since I started using GetAccept, my sales process and communication with my prospects are way more project and solution-oriented. They know where to find the content they need, and I can focus on providing solutions.
Sales cycle reduction (150 to 50 days)
Reduction in time spent exchanging information
Gavin Summer
Co-Founder & Chief Growth Advisor
If you haven’t got something like GetAccept from a contracts perspective, but equally from a Deal Room perspective, then you’re behind.
Increase in proposal-to-close rate
Saved monthly on proposal creation