- Why GetAccept?
Great sales content goes beyond basic contracts and proposals. It’s part of a larger ecosystem of content that nurtures leads through the sales funnel, allowing them to experience your brand and establish trust that you have the solution they need.
In an increasingly digital sales environment, high-quality sales content will set companies apart from their competitors.
Modern buyers’ journeys are complex and constantly evolving. Buyers often encounter several aspects of your brand and business before even speaking to a sales rep.
You want to make sure your bottom-funnel sales content is just as beautiful and helpful as any marketing collateral you create for the top of the sales funnel.
Great sales content maintains the trust built during the early stages of the sales funnel through consistent branding and presenting the most important and relevant information to the potential buyer.
The best sales content includes:
Great sales content could be the custom-branded proposal a sales rep sends out with comments and highlights to showcase the most important information. It could also be a custom value proposition, such as a deck, chart, or diagram, with detailed information about how the product addresses the potential buyer’s specific pain points.
Remember, the point of great sales content is to lead buyers through the sales process, equipping them with the knowledge and information they need to make their own decisions.
There are also some types of great sales content that buyers never see. Internal sales content helps sales teams align on:
Sales enablement tools and processes ensure your internal sales content is distributed team-wide.
Just like great sales content helps sales reps close a deal, bad sales content is often enough to send buyers running the other way.
Poor external sales content disrupts the trust a buyer has built through painstaking research and interaction with different pieces of marketing content.
Bad internal sales content can also disrupt your team’s effectiveness. If a sales rep is working from an outdated pricing document, it could frustrate and confuse the buyer and ultimately cost them the deal.
Common mistakes that ruin sales content include:
Invest time and effort into creating a sales content library that will help your team close more deals.
It’s easy to think of content as something only marketers need to create and manage. Sales teams, though, can benefit from a catalog of relevant content that they can reference internally or share with customers.
Here are some of the reasons sales teams need good content:
Creating a library of great sales content doesn’t have to be complicated. All sales teams should follow these 5 best practices to ensure their content is consistent and helpful for sales reps and customers.
Know your brand
When was the last time your sales team reviewed your brand book or style guide?
Set aside some time to review the style guide with your sales team before creating any sales collateral. Small inconsistencies around fonts, logos, and colors could break established trust with a potential customer.
Understanding the specifics of your company’s visual brand will ensure all internal and external sales collateral is consistent with marketing content the buyer may already have encountered.
Knowing and using your established brand voice will also prevent any dissonance for a buyer. If your brand voice is business formal, for example, your sales content should reflect that voice.
Creating sales content is also an opportunity to expand collaboration between sales and marketing teams as the brand grows and changes.
Know your personas and ICP
A deep understanding of who you are targeting and selling to should inform all of your sales content.
Revisit your internal ICP and persona documentation and think critically about what types of sales content will be most helpful for each persona.
Inaccurate information about product and pricing could cost your team the deal. Make accuracy a priority when creating sales content.
Accuracy often requires open lines of communication between the sales, product, and accounting teams. Here’s what should always be accurate across your sales content:
It might be tempting to obscure pricing information, but customers will appreciate your transparency. Buyers often don’t appreciate surprises when it comes to pricing. Double-checking for accuracy will minimize that risk.
Institute version control
Each sales rep is unique and may want to add personal touches to sales collateral. Implement a system for version control to make sure the right content is being sent to the right buyers at the right time.
Keeping your digital sales files organized will be key to delivering consistently great content. Some easy ways to implement version control are:
Guide buyers to the right information
You don’t have to be a professional designer to implement basic visual best practices that will help buyers identify the most important information.
Employ techniques such as visual hierarchy to draw the reader’s eye to important content on the page.
Color and whitespace help you control the flow of information on the page. Have a popular pricing plan you want to draw attention to? Use a different color to make that plan stand out on the page.
Thankfully, you don’t have to start from scratch when designing your sales content. Work with your internal design team, or explore digital content creation tools to help create beautiful and effective sales collateral.