The challenge
Being a leader in the UK financial services market is no easy task. The competition is ever present and to stand out means you have to make your sales experience different than everybody else's. Diners Club had just switched CRMs to Pipedrive and were in need of a new eSigning solution that would integrate seamlessly, as their previous tool, Adobe EchoSign, did not have a connection. When using their old eSigning platform, they had always felt like they were just sending another standard email to their client that needed to be sign. It wasn't seamless, it wasn't personal, and it only served to collect a signature. When searching for a new eSigning tool, they wanted to make sure that whatever they chose would bring additional value to their sales process, such as personalization and better analytics, and offer a higher standard of support than what they were accustomed to receiving. They were not looking for another point solution that would only be used to collect eSignatures, but something that would be able to add value throughout their sales cycle. Luckily, they found themselves checking out GetAccept's solution at just the right time!
