Over the lasts years, businesses have moved their sales processes further into the cloud. With constantly evolving SaaS products, they can power their business from anywhere. For some companies, SaaS is a no-brainer for keeping your team on track, both individually and collaboratively. According to a BetterCloud report, 73% of enterprises will run almost entirely on SaaS by 2020.
What does the future of work look like for SaaS companies? We have created a list of SaaS companies that we among others admire, and who inspire us, and that we believe are must-have SaaS tools for sales in 2020.
“An online, scalable CRM that will transform your business.”
Salesforce is a customer relationship management solution that brings companies and customers together. It's an integrated CRM platform that gives all your departments, including marketing, sales, commerce, and service a single, shared view of every customer. With Salesforce you can increase productivity, fill your pipeline with solid leads, and score more wins without software, hardware, or speed limits.
“Because a happy workforce means a happy, successful, and profitable business.”
Quinyx is a workforce management tool that will help you grow your business. Quinyx helps businesses around the world save time, reduce costs, and enjoy work with their mobile-first, cloud-based software. You can optimize your schedules with AI forecasting, make time reporting more efficiently, reduce costs, stay compliant, and engage your employees with a few simple clicks.
“Each product is powerful alone, but better together”
The HubSpot growth platform lets your entire company work together, from marketing, to sales, to customer service. Each product is powerful alone, but better together.
HubSpot develops cloud-based, inbound marketing software that allows businesses to transform the way they market online. Its service portfolio includes social media publishing and monitoring, blogging, SEO, website content management, email marketing, marketing automation, and reporting and analytics.
“Company information that moves salespeople forward”
Vainu is a sales intelligence tool with the mission of making sales people better at their jobs, ultimately changing public opinion towards the profession; from a nuisance, to people who are genuinely revered in society. Vainu does this by providing high-quality data to sales people, by collecting all the information available about certain companies. This makes it easy to follow target accounts, receive notifications, and putting it all together into your CRM for later use when tailoring your message to your audience.
“Building the best customer experience”
Zendesk CRM software for support, sales, and customer engagement is designed to create better customer relationships. This all-in-one software makes better workflow experiences for agents, admins, and customers. Zendesk customer service and engagement platforms are powerful, flexible, and scalable to meet the needs of your growing business.
“Replace email inside your company”
Slack makes work life simpler, more pleasant, and more productive. Slack is a collaboration hub that brings the right people, information, and tools together to get work done. You can connect your conversations with the tools and services you use to automate and streamline processes. With over 1,500 apps and a robust API, Slack’s team works with global partners and developers to build integrations that’ll streamline your work and bring context into your conversations within Slack.
There are plenty of SaaS tools out there, and sometimes it is a challenge to progress in the jungle of different SaaS solutions. A first step could be to learn from, and to be inspired by those that have “been there and done that.”
7. RingCentral MVP
“A unified communications solution for businesses of all sizes”
RingCentral MVP is a cloud-based unified platform that empowers businesses of all sizes to manage team communication and customer communication. With an all-in-one app, you can send messages, host video meetings, initiate group collaboration, make calls, and more. By getting a VoIP phone system for your business, you can get access to advanced phone features such as Call Flip to seamlessly switch devices—from a desktop to a mobile device and vice versa—during an ongoing call.
8. Zonka Feedback
Employee feedback software, so employees feel heard and are a crucial part of business success.
Zonka Feedback is powerful employee feedback software that enables measuring employee feedback at all touchpoints. It features ready-made employee survey templates that you can use to accurately measure employee satisfaction as well as contextual feedback on aspects like work culture, work-life balance, employee benefit feedback, manager feedback, and much more. Some of its top features include multichannel surveys, including Slack and Team surveys, automatic employee feedback reports, integrations with CRMs, employee collaboration tools, marketing tools, and various others.
Omni.us boasts an impressive suite of features that can help you streamline your customer relationship management process. One of its most notable features is Omni Outreach, which allows you to automate your marketing campaigns and engage with customers on multiple channels. Whether it's email, SMS, or social media, you can easily create and send personalized messages to your customers while tracking their engagement.
Another great feature of Omni is Omni Warm. This tool enables you to create complete with customized messaging and offers. You can also track customer behavior on these pages, providing valuable insights into their interests and preferences.
Omni Lead is also an influential lead management tool that can help you quickly capture and manage leads. With Omni Lead, you can assign leads to the right team members, track their progress through the sales pipeline, and prioritize your most valuable tips for follow-up.
As a whole, Omni is an intuitive, all-in-one solution that can help you simplify your business operations and increase productivity. It enables you to transform your B2B sales game with our cutting-edge services, including tailored sales scripts backed by a proven track record of generating over $100 million in leads.
Do you have a SaaS company that you admire? Feel free to connect or comment on this topic!
Read more about our product and how you can streamline your sales processes with sales enablement!