Johan Rogebrant, Head of Sales & Co-founder, Goava:
“The black drainage holes in sales are exploration and quotation follow-up. GetAccept gives our sellers transparency and data that helps them follow up on the right quotes with the right timing - instead of running on the cold and forgetting the hot ones. "
Goava experienced the greatest challenge in the bid management. When many quotes were out, it became inevitable that the sellers had to spend a lot of time manually following up without actually knowing which quotes were hottest or coolest. The sales cycle went on time and quotes fell off or lost when they stagnated in someone's mail inbox or fell between the chairs in the follow-up.
Goava implemented GetAccept and started using the tracking function to gain transparency in the deal. They also started using chat and video to communicate with customers in a more personal way. All in all, with automatic reminders, much of the manual work was replaced.
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