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Magnus Tummalid, Sales Manager, YSB and FSB, ESS Group
“At one point in time, this was during our first year using GetAccept, I was vacationing in Cuba. It was during the busiest of sales seasons back home and there was no Wifi to be found anywhere in the vicinity. I was eaten alive by stress until I realized I could manage all my sales via my phone and text messages. That one month I broke all previous sales records, lying on the beach miles away from the office. It was mindblowing!”
After introducing GetAccept in the organization, ESS Group started using automatic notifications to keep better track of pending quotes. They began tracking all sales reps performance to further evaluate and improve the sales processes. And they additionally, initiated communication in a more personal way with their clients trough chat, text messages and video.
Since the implementation of GetAccept, the ESS Group has increased its total sales by at least 50% and some of their hotels have increased their sales by as much as 60%. Today, the ESS Group can handle a 10 times greater quote flow without losing control of their clients, which leads to more business.
Contract attainment is quicker because lead times have been shortened and it's simpler for the client to sign right at their fingertips. Using video in the quotes has been received very well and the process is both easier and more fun for both parties.
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